Today, while working with Dynamics 365 v.8.2 online, I found a strange issue while creating an Action from a process template: the solution prefix is not honored by the copy process and the new action gets the default “new_” prefix.
In order to solve this issue, there are two workarounds:
- Create a solution using the desired publisher and include in it the “bad” prefixed process. Export the solution and delete the process from Dynamics. Then, reimport the solution and voilà! the process will get the right prefix.
- Prior start customizing Dynamics 365, update the default publisher prefix with the one you use. This is the Microsoft recommended approach to ensure new items use your Solution Publisher prefix.
Hope it helps!